Terms of service
Privacy Policy
This Privacy Policy describes how Vynox Store (vynoxstore.com) collects, uses, and shares information about you when you visit or make a purchase from our store. Last updated: June 2026.
Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. We also collect information about the pages you view and how you interact with our site.
When you make a purchase, we collect your name, billing and shipping address, payment information (processed securely by Shopify), email address, and phone number.
How We Use Your Information
- Process and fulfil your orders
- Communicate with you about your orders
- Screen orders for fraud or risk
- Improve and optimise our store
- Measure and improve the effectiveness of our advertising
- Send you marketing communications (only if you opt in)
Sharing Your Information
We share your personal information with the following third parties to help us provide our services:
- Shopify — our store platform. Your data is stored securely on Shopify's servers. See Shopify's Privacy Policy at shopify.com/legal/privacy.
- Meta (Facebook & Instagram) — we use Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. Meta may collect data about your browsing behaviour on our site. See Meta's Privacy Policy at facebook.com/privacy/policy.
- TikTok — we use TikTok Pixel to measure the effectiveness of our advertising on TikTok. TikTok may collect data about your browsing behaviour on our site. See TikTok's Privacy Policy at tiktok.com/legal/privacy-policy.
- Google — we use Google Ads to advertise our products. Google may collect data about your browsing behaviour on our site via cookies. See Google's Privacy Policy at policies.google.com/privacy.
- Shipping carriers — we share your name, address, and contact details with our shipping partners to deliver your order.
Advertising & Remarketing
We use advertising tools from Meta, TikTok, and Google to show you relevant ads on those platforms. These tools may use cookies and similar technologies to collect information about your visits to our site. You can opt out of personalised advertising by visiting:
- Meta: facebook.com/adpreferences
- TikTok: tiktok.com/legal/privacy-policy
- Google: adssettings.google.com
Your Rights — Australian Customers
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@vynoxstore.com
Your Rights — US Customers
Depending on your state of residence, you may have rights regarding your personal data under applicable US privacy laws. Contact us at vynox.shop@gmail.com for any privacy-related requests.
Cookies
We use cookies to maintain your shopping session, remember your preferences, and for advertising purposes via Meta Pixel, TikTok Pixel, and Google Ads. You can control cookies through your browser settings, however disabling cookies may affect your shopping experience.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
For privacy-related questions, contact us at support@vynoxstore.com